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Formalizing Hookup Compensation

It's a topic that's often debated but still prompts awkward interactions between hosts and guests - hookup compensation. Starting today, we're formalizing the way hosts request compensation for hookups provided to guests.

More than Just Boondockers

We've said it before and we'll say it again: When we started Boondockers Welcome, we expected hosts to do exactly that and nothing more - welcome boondockers. We had no expectations that anyone would provide hookups of any sort. We were amazed at the generosity of our hosts, some of whom have gone to great lengths to add 50A hookups and more for their Boondockers Welcome guests.

However, all generosity has to have a limit, otherwise the giver begins to feel unappreciated, and the whole system crumbles.

A year and a half ago we introduced our Guest Courtesy Contract, which requires that guests offer to compensate hosts when they use hookups. This has helped a bit in trying to ensure that hosts aren't out-of-pocket for their generosity. However, questions and confusion still often remain.

"How much should I offer to compensate if I use an electric hookup at a host location?"

"I feel awkward asking for guests to pay for their usage, but my electricity bill went up significantly last season with all the guests I welcomed."

These are some of the questions and comments that we see on a regular basis, both in our Facebook Group and in messages sent to us. We want to finally put a rest to some of these questions,

So, as of today, all hosts will be asked to update their profile to include a suggested donation to cover the cost of hookups, if the guest uses them. This value will appear on a host profile, in the "Amenities Available" section.

Hookup Compensation Cannot Be An Income Source

We have given 4 possible values for hosts to choose from - "no donation requested", or one of $5, $10 or $15 per night. Hosts can choose their suggested donation based on the factors that apply to their site (local electricity rates, 15A vs 50A, etc), but can always accept less when a guest arrives depending on their usage. We've put a cap on the suggested donation amount at $15 after polling hosts and determining that almost all rigs will be below that amount, regardless of size or usage.

But the most important rule here is this:

Boondockers Welcome cannot be used as an income source. Donations to cover hookups must be on a cost-recovery basis only.

The reason for this is two-fold:

  1. Boondockers Welcome's purpose is that of RVers helping RVers. Charging fees for hookup usage beyond covering costs is not inline with the spirit of the platform. Those who wish to make money from their land have many other options where they can list it like Tentrr or Hipcamp.
  2. Most property insurance policies will not cover you if you are using your property to generate income from your guests. We don't want our hosts to find that their insurance suddenly won't cover something because they've been charging guests a fee.

Non-compliant Hosts

We've had lots of new hosts sign up over the past few months, some of whom are in contravention of this cost-recovery only requirement. We're sending out notices to all our hosts asking them to log on and update their profile, but if you happen across a host who indicates in their profile that they're charging a fee for services beyond our caps, please let us know, and we'll set them straight.

A Donation is Not the Same as a Thank You

While we'd like to think that this reminder is unnecessary, we want to remind our guests that paying your host for any hookup costs is not the same as a genuine thank you. This is not a business transaction for our hosts, they are still giving of their time and energy to make a space for you and welcome you to their property, regardless of whether you use any hookups they provide or not. Please always be sure to thank your host, say a proper goodbye, and then leave them a reference after your stay.

Boondocking is Still Always Free

And just one final note, to remind all our hosts, guests and those thinking and dreaming of become one or the other, that boondocking is always free! Our hosts must provide free boondocking, it's always up to the guest whether they want or need to use any provided hookups and compensate the host for them. 

Comments

  • GA Gypsies

    GA Gypsies  

    Excellent move, and a well written policy change. Now! Let's have some fun out there on the road.
    BWadmin

    BWadmin on 01/24/2020 1:40 p.m. moderator  

    Yes! Agreed! :)
  • Pondview78

    Pondview78  

    Hopefully this addresses hosts how are using BW to advertise for a campground. Just last evening while searching for a location around Phoenix I came upon a host who painted a picture 5 night stays were available only to find that only the first night was free to BW members, Any additional night were $35. Even had to go their website and submit a reservation form. Maybe I took it wrong but it did not align with the BW way of thinking.
    BWadmin

    BWadmin on 01/25/2020 7:54 a.m. moderator  

    We do allow campgrounds on the site as long as they offer one free night to our guests (with no hook-ups). We feel some may like the option to stay at a campground for free and if they want to stay longer they can pay. It's still a pretty nice deal.
  • FlyboyTR

    FlyboyTR  

    I have always been of the mindset that we all need to take care of each other. Even more so...taking care of those that take care of us! For many people discussing or asking about payment (or asking for payment) is very awkward. For me...it is just the cost of doing business. I am glad to see that BW has addressed this issue. I know that it will help many people. I had much rather decline an offer of payment than to be left thinking...Well... they didn't even offer! Thankfully that has not been an issue for us, but it is a valid point. Thanks again for the new policy change. Great job!
    BWadmin

    BWadmin on 01/26/2020 7:58 a.m. moderator  

    We hope it does help. We are glad it hasn't been an issue for you. :)
  • medic500

    medic500  

    Fantastic well written policy I will be starting my first boondocking experience in April as a full timer I’ve looked up many host on the BW site amazed by what these host offer (free) this policy is more than fair to both host and guests well done BW
    BWadmin

    BWadmin on 01/26/2020 11:53 a.m. moderator  

    Yes, we have some very generous hosts!
  • WheretheheckamI

    WheretheheckamI  

    As a new host. I've been very impressed with all my guest. My power bill did make a increse of about $1.40 a day average. Over the month I came out a little ahead. Some guest have invited me to a meal or out to eat. Some have slipped me a gift or momento .Some have slipped me a few dollars for expenses. A few times I have given back part of the money as I'm not a campground. I am not a business or in this for the money. I've learned some camping tips. I've gotten some remodel idea as I'm on a build. My hosting deal is working out great. Thank you
    BWadmin

    BWadmin on 01/26/2020 8:59 p.m. moderator  

    Great, we are so happy to hear that!
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